Services

Services we provide

We are a trusted home care and elder care assistance provider serving multiple counties throughout Illinois. Committed to helping you feel valued and vibrant, Assure Home Assist offers private home caregiving services to help you or your loved one continue living a safe, healthy, and comfortable life. We specialize in:

Direct Home Care Support

Healthcare should always be accessible, regardless of age, where you live, and what condition you currently have.

Specialized Care Pro

A single diagnosis can change your life, and no matter what kind of disease you have, it can be challenging to navigate around it, especially if you’re on your own.

Live-in Care

Whether the one who got diagnosed or hurt was you or loved, someone’s bound to get worried about whether you are getting the treatment that you need

Home Care after Hospital Discharge

After getting discharged, that’ll be the end of your treatment journey. However, returning home is just a step forward towards your recovery.

Veterans Care

At Assure Home Assist, we understand the unique needs of our nation’s heroes.

Frequently Asked Questions

How do I request services?

To request services from Assure Home Assist, simply give us a call or send us an email with your contact information and desired services. One of our team members will reach out to discuss your needs and create a personalized care plan for you or your loved one.

What types of services do you offer?

We offer a range of caregiving services including personal care, companionship, light housekeeping, meal preparation, medication reminders, and transportation. Our services are tailored to each individual’s unique needs and preferences.

Do you have a team of caregivers?

Yes, we have a dedicated team of compassionate caregivers who are thoroughly vetted, trained, and background checked. They are committed to providing high-quality care to our clients and supporting their independence and well-being.

How do I know if home care is right for my loved one?

Home care is a great option for individuals who need assistance with daily activities, want companionship, or have specific health needs but prefer to stay at home. We offer a free consultation to discuss your needs and determine the best care plan.

Are your caregivers trained and certified?

Yes, all of our caregivers are fully trained, certified, and undergo a thorough screening process, including background checks. Many of our caregivers receive additional specialized training for Alzheimer’s, dementia, and Veterans care.

Do I have to commit to a long-term contract?

We offer flexible care plans and do not require long-term commitments. Our services can be adjusted based on your needs, with options for short-term or long-term care.

How is the cost of home care determined?

Costs vary based on the type of care, hours per week, and any specific needs. During our consultation, we’ll provide a clear breakdown of costs and help you explore any available funding options.

What happens if my caregiver is unavailable?

If your caregiver is unavailable, we will arrange a replacement caregiver to ensure uninterrupted care. Our team is dedicated to providing consistent, reliable support.

How do I stay updated on my loved one’s care?

We provide regular updates on your loved one’s care, and our team is always available to discuss their progress. We also offer family room access for you to view care logs and notes so you can stay informed.

Can I request a change if I’m not satisfied with my caregiver?

Absolutely. We strive to match each client with a compatible caregiver through our 100% Caregiver Compatibility Program, designed to ensure you’re completely satisfied with your caregiver.

Is Assure Home Assist licensed and accredited?

Yes, Assure Home Assist is fully licensed with IDPH (Illinois Department of Public Health) and earned The Joint Commission’s Gold Seal of Approval, reflecting our commitment to quality and safety in home care.