Our Services

Services we provide

We are a trusted home care and elder care assistance provider serving multiple counties throughout Illinois. Committed to helping you feel valued and vibrant, Assure Home Assist offers private home caregiving services to help you or your loved one continue living a safe, healthy, and comfortable life. We specialize in:

Direct Home Care Support

Healthcare should always be accessible, regardless of age, where you live, and what condition you currently have.

Specialized Care Pro

A single diagnosis can change your life, and no matter what kind of disease you have, it can be challenging to navigate around it, especially if you’re on your own.

Live-in Care

Whether the one who got diagnosed or hurt was you or loved, someone’s bound to get worried about whether you are getting the treatment that you need.

Home Care after Hospital Discharge

After getting discharged, that’ll be the end of your treatment journey. However, returning home is just a step forward towards your recovery.

Veterans Care

At Assure Home Assist, we understand the unique needs of our nation’s heroes.

Frequently Asked Questions

Find answers to common questions about our caregiving services.

Get peace of mind and quality care with Assure Home Assist’s dedicated caregivers.

What services does Assure Home Assist provide?

Assure Home Assist offers a range of home care services, including personal care, companionship, Alzheimer’s and dementia care, respite care, Veterans care, and more. Our goal is to support our clients’ well-being and independence in the comfort of their own homes.

How do I know if home care is right for my loved one?

Home care is a great option for individuals who need assistance with daily activities, want companionship, or have specific health needs but prefer to stay at home. We offer a free consultation to discuss your needs and determine the best care plan.

What is the process for starting services with Assure Home Assist?

Once you contact us, our Intake Specialist will schedule a consultation to discuss your needs. We’ll then develop a personalized care plan and match you with a qualified caregiver. Our team will handle scheduling, supervise services, and regularly check in to ensure satisfaction.

Are your caregivers trained and certified?

Yes, all of our caregivers are fully trained, certified, and undergo a thorough screening process, including background checks. Many of our caregivers receive additional specialized training for Alzheimer’s, dementia, and Veterans care.

Do I have to commit to a long-term contract?

We offer flexible care plans and do not require long-term commitments. Our services can be adjusted based on your needs, with options for short-term or long-term care.

How is the cost of home care determined?

Costs vary based on the type of care, hours per week, and any specific needs. During our consultation, we’ll provide a clear breakdown of costs and help you explore any available funding options.

Are there funding options or Veterans benefits available to help with home care costs?

Yes, eligible Veterans may receive home care assistance through the VA’s Community Care Program. Additionally, other funding options, like grants for seniors or long-term care insurance, may be available. Our team can help you understand and access these resources.

What happens if my caregiver is unavailable?

If your caregiver is unavailable, we will arrange a replacement caregiver to ensure uninterrupted care. Our team is dedicated to providing consistent, reliable support.

Can I request a change if I’m not satisfied with my caregiver?

Absolutely. We strive to match each client with a compatible caregiver through our 100% Caregiver Compatibility Program, designed to ensure you’re completely satisfied with your caregiver.

How do I stay updated on my loved one’s care?

We provide regular updates on your loved one’s care, and our team is always available to discuss their progress. We also offer to the Family Room portal to offer online access to care logs and notes so you can stay informed.

Is Assure Home Assist licensed and accredited?

Yes, Assure Home Assist is fully licensed with IDPH, Illinois Department of Public Health and earned the accreditation from The Joint Commission’s Gold Seal of Approval, reflecting our commitment to quality and safety in home care.